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FAQ

  • What is a media placement?
    A media placement is a mention on the news, a TV appearance, a podcats interview, etc.
  • Will I approve the article before it’s published?
    Absolutely! We will go through up to two rounds of revisions with you before moving to publish.
  • What is the difference of a press release and earned media?
    Press releases are formal news articles written in neutral language to communicate a recent event to the media; Earned media are non-promotional articles written by journalist to report on an event with public interest. There are benefits to both of them, but press releases are paid content, and earned media, free content.
  • Can I include “As Seen On” logos once published?
    Yes! Once the article is published you can include the “As seen on…” moniker on your brand assets.
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What's your guarantee/refund policy?
    If 90 days pass from the time of engagement and we have not secured your placement, you can request a full refund. Note – placement can be secured for a future date beyond 90 days if the publication is put in the queue for a future release.
  • Why are your packages/subscriptions so cheap?
    PressJoy's founders have many years of experience in the industry, and the skillset and connections to get your work out there for a cheaper cost.
  • Can you write the article for me?
    Yes, we offer professional writing services, as well as other services in your website' store for an extra cost.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • How long it takes to get published?
    Press releases should be published around 48hrs after approval, and earned media anywhere from 7-21 days from approval, depending on editorial.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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